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Overview

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  • Approving or rejecting requests is integrated within the "Service Desk Portal Panel".Allows the User to approve or reject. If the action meets the requirements, the issue will be transitioned.

  • The Service Desk Portal Panel is located on the right-hand side of the screen Activity of Issue in Portal when you are viewing an individual issue. This panel allows the user to approve or reject requests, and if .

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  • Approving or rejecting requests is integrated within the "Service Desk Portal Panel".Allows the User to approve or reject. If the action meets the requirements, the issue will be transitioned accordingly.

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