Overview

• The Service Desk Portal Panel is located Activity of Issue in Portal when you are viewing an individual issue. This panel allows the user to approve or reject requests.

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• Approving or rejecting requests is integrated within the "Service Desk Portal Panel".Allows the User to approve or reject. If the action meets the requirements, the issue will be transitioned.

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If the approvers are not in the value of Shared With, they can’t find this issue and don’t have any action (approving or rejecting) on it.

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