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CSAT & NPS Survey for Jira – PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy weus or our means CSAT & NPS Survey for Jira (under the business name CANDYLIO SOFTWARE PTE. LTD.) Registration No. 201900099H (Incorporated in the Republic of Singapore). When we collect, receive, store and use your personal information, we do so in accordance with the rules set down in the Singapore is protected under the Personal Data Protection Act 2012 (PDPA)  and by the European Union General Data Protection Regulation (EU) 2016/679 (the GDPR).

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Please note that we use the following third parties to process your personal information: 

  • Atlassian
  • Chart IOJS
  • Google
  • Amazon Web Services
  • Sendgrid/Mailchimp and
  • Slack

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Singapore and, if you are a European Union (EU) citizen, to third parties that reside outside the EU. Where the disclosure of your personal information is solely subject to Singapore privacy laws (and not subject to the GDPR), you acknowledge that we are not required to ensure that those third parties comply with Singapore privacy laws.

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Complaints: If you believe that we have breached the Singapore Privacy Principles or an article of the GDPR and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the Office of the Personal Data Protection Commission of Singapore if you wish to make a complaint.

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CSAT & NPS Survey for Jira -  under the name CANDYLIO SOFTWARE PTE. LTD. (Registration No. 201900099H) (Incorporated in the Republic of Singapore)

Email: support@candylio.com

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