This privacy policy applies to the following products:
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This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy we, us or our means CSAT & NPS Survey for Jira (under the business name CANDYLIO SOFTWARE PTE. LTD.) Registration No. 201900099H (Incorporated in the Republic of Singapore). When we collect, receive, store and use your personal information, we do so in accordance with the rules set down in the Singapore is protected under the Personal Data Protection Act 2012 (PDPA) and by the European Union General Data Protection Regulation (EU) 2016/679 (the GDPR).
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- your name;
- your contact details, including email address, mailing address and/or telephone number; your demographic information, such as postcode;
- your preferences and/or opinions;
- details of the services we have provided to you and/or that you have enquired about, and our response to you;
- your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
- information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
- additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
- any other personal information requested by us and/or provided by you or a third party.
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Please note that we use the following third parties to process your personal information:
- AtlassianChart JS
- Amazon Web Services
- Sendgrid/Mailchimp and
- Slack(SES, SQS)
By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Singapore and, if you are a European Union (EU) citizen, to third parties that reside outside the EU. Where the disclosure of your personal information is solely subject to Singapore privacy laws (and not subject to the GDPR), you acknowledge that we are not required to ensure that those third parties comply with Singapore privacy laws.
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Complaints: If you believe that we have breached the Singapore Privacy Principles or an article of the GDPR and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the Office of the Personal Data Protection Commission of Singapore if you wish to make a complaint.
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CSAT & NPS Survey for Jira - under the name CANDYLIO SOFTWARE PTE. LTD. (Registration No. 201900099H) (Incorporated in the Republic of Singapore)
Email: support@candylio.com
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