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Overview

During the process of building and developing the application. There will be some specific cases you need to pay attention to when setting up Approval. Each Approval will be configured for a single project.

There are some use case:

Use case 1: Creation of approval with identical source status is not permitted.

Let's establish a new Approval named "Approval for Task - Open," assigning the Project Lead as the Approver.

image-20240909-073004.png

Next, the Issue Type will be selected as "Task" and the Source Status will be set to "Open."

image-20240909-073802.png

Skip the remaining steps of selecting Transitions and Conditions, and we will proceed to obtain Approval as illustrated in the image below.

image-20240909-074608.png

Next, a new Approval named "Approval for Task - Open 2.0" will be created, with the selection of Issue Type and Source Status as Task and Open, respectively. However, in this instance, the application will not display the Open option for selection. Because the Approval with Issue Type and Source Status as Task and Open has already been created.

Explanation: Our application currently supports a single Approval configuration per Issue Type and Source Status.

image-20240909-080435.png

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