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Overview

Screenshot 2024-09-11 at 16.29.46.png
  • Approving or rejecting requests is integrated within the "Service Desk Portal Panel".Allows the User to approve or reject. If the action meets the requirements, the issue will be transitioned.

  • The Service Desk Portal Panel is located on the right-hand side of the screen when you are viewing an individual issue. This panel allows the user to approve or reject requests, and if the action meets the requirements, the issue will be transitioned accordingly.

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