Create CSAT Score custom field for EazyBI

Owned by Phuoc Pham
Last updated: Sept 13, 2023 by Thanh Liêm Thái
2 min read

Admin navigate to EazyBI page

  1. Choose Source Data on tab

  2. Click Edit Button.

 

  1. Click Custom fields tab in Jira import options

  2. Click Add new calculated field link

  1. Fill out field information

Internal name: XXXXX (watch in get ID custom field from issue custom fields to find customfield ID)

Display name: CSAT Score

Data type: Choose integer

Choose Dimension checkbox

Custom JavaScript code: return issue.fields.customfield_XXXXX;

  1. Save dialog

  2. Save EazyBI Configuration and Import Data

 

The result after create CSAT Score custom field in EazyBI

 

 

Get ID custom field from issue custom fields

Click configuration icon in top bar > Choose Issues in dropdown menu > Click Custom fields in left menu >

Search CSAT Score on text field > Click Configuration icon in CSAT Score filed and choose View.

System will navigate to CSAT Score custom field with URL: http://localhost:2990/jira/secure/admin/ConfigureCustomField!default.jspa?customFieldId=10019.

In this case, CSAT Score custom field ID will be 10019.