...
After clicking the Validate button, the custom customized email template will be validated in backend and. You will wait until your template is approved. You can see the status and the message like the image below:
...
When your template is approved. New template email will show up in the Preview section and then you can using this template for your CSAT survey.undergo backend validation, with the results displayed in a preview email template dialog:
...
After clicking Confirm button. You can use this template for your NPS survey.
If user want to revert to the default email template. User can click Revert to default button.
...
The NPS email content looks like:
...