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If Global Configuration turn off (disable), the “Satisfaction” option in the left tab will show in all projects; on the contrary, Global Configuration turn on (enable), the “Satisfaction” option will show based on two conditions: that project had CSAT configuration and CSAT configuration must be ENABLE.
3. Enable new CSAT for multiple projects
We have 5 steps to enable multiple projects simultaneously.
Step 1: Choose project types
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Step 2: Choose projects based on project types selected:
Step 3: Setup the CSAT configuration
Step 4: Processing
Step 5: Completed
