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  • Jira Service Desk – allow users to request services, place request in the correct queue with the appropriate priority driven by SLAs, and customizable workflows.
  • Confluence – publish documentation/policies/guidelines/procedures; self serve access.
  • Insight – keep records of assets contracts and configuration management vendors in a central database that is fully integrated with other tools.
  • Jira Core – assign task, monitor and report on progress of activities including hiring, recruiting campaigns