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You can use the following variables' properties in your CSAT survey email:
Variable | Property | Description | Locations | Example | |
---|---|---|---|---|---|
$logo | N/A | The logo image | Email body or footer | $logo | |
$reporter | displayName | any | $reporter.displayName | ||
emailAddress | key | username | name | emailAddress$reporter.emailAddress | |
$assignee | displayName | any | $assignee.displayName | ||
emailAddress | $assignee.emailAddress | ||||
$issue | summary | Summary of the issue | any | $issue.summary | |
key | The issue key | $issue.key | |||
$status | N/A | The localized status of the issue | any |