Email Template Variables

You can use the following variables' properties in your CSAT survey email

VariablePropertyDescriptionLocationsExample
$logoN/AThe logo imagebody or footer$logo
$reporterdisplayName
any$reporter.displayName
emailAddress
$reporter.emailAddress
$assigneedisplayName
any$assignee.displayName
emailAddress

$assignee.emailAddress
$issuesummarySummary of the issue

any

$issue.summary
keyThe issue key
$issue.key
$statusN/AThe localized status of the issueany$status

Examples