Action via email

In this section

Overview

Allows recipients to approve or reject requests directly from the email. To allow users to approve or reject requests via email, Jira Admin have to Set up Email Template for Approval.

Action via email

  • At the recipient's email, the user has the option to either approve or reject requests.

 

7d4cec2c-8af3-4d38-963b-d8b132f98889.png

 

  • After clicking either "Approve" or "Reject," the user will be redirected to the process page.

 

image-20241111-090434.png

 

Note: If the issue has already been approved or rejected by the user, it will return an error.

 

image-20241111-090413.png

Â