• NEW
  • Action via email

    In this section

    Overview

    Allows recipients to approve or reject requests directly from the email. To allow users to approve or reject requests via email, Jira Admin have to Set up Email Template for Approval.

    Action via email

    • At the recipient's email, the user has the option to either approve or reject requests.

     

    7d4cec2c-8af3-4d38-963b-d8b132f98889.png

     

    • After clicking either "Approve" or "Reject," the user will be redirected to the process page.

     

    image-20241111-090434.png

     

    Note: If the issue has already been approved or rejected by the user, it will return an error.

     

    image-20241111-090413.png

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